Terms & Conditions

All packages:

No refunds

On-demand content is added to your account immediately upon purchase. You can access the videos in ‘My Account’. 

Digitial manuals can be found in ‘Downloads’ in ‘My Account’ or above the videos under ‘Materials’. 


Hardcopy manuals (EXSTORE+ and Elite Practitioner packages) will be provided at the in-person seminar you attend as part of the package. 

All mentorship community memberships start the day the plan is purchased. No refunds.

Online exstore and soft tissue courses with lifetime access are included in all plans. Courses are added to the account on date of purchase. 

Attendance to the in-person seminar must be within the same year; please make sure you can attend the upcoming seminar. Clinical apprenticeship offered in Dr. Lombardi’s clinic at least once per year and is limited to 6. Please confirm your intention to attend. 

Webinar access:


All webinars will be accessible on date of purchase and last for 1 year from date of purchase. All content is copyright protected and may not be downloaded. 

EXSTORE Elite Practitioners

Lifetime access provides access to all on-demand content including webinars, online courses, and recorded seminars. Content included includes all on-demand content in the library available on the day of purchase, and may not include any future content that is added. 

Questions about EXSTORE™ packages?
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